PhDtribe

Privacy Policy

PhDtribe (Linxx Group Limited)
Last updated: 30 April 2026

1. Introduction

PhDtribe is an education advisory and professional development platform based in New Zealand. We provide independent guidance on study abroad pathways, doctoral education, career development, and professional upskilling through advisory services, digital resources, consultations, and learning platforms.

We are committed to protecting your privacy and handling personal information transparently, lawfully, and responsibly.

This Privacy Policy explains how personal information is collected, used, stored, disclosed, and protected in accordance with:

  • The New Zealand Privacy Act 2020, including Information Privacy Principles (IPP) and IPP3A, and
  • The EU General Data Protection Regulation (GDPR) for users located in the European Union.

2. Who We Are and Role

PhDtribe
A Linxx Group Limited Company
Auckland, New Zealand

Email: privacy@phdtribe.com

For the purposes of the GDPR, PhDtribe acts as the data controller in relation to personal data processed through this website and associated platforms.

3. Personal Information We Collect

We collect only personal information that is reasonably necessary for our services.

3.1 Information You Provide Directly

This may include:

  • Name, email address, phone number
  • Country of residence and nationality
  • Educational and professional background
  • Career goals and study intentions
  • Enquiry details and consultation information
  • Account details for learning platforms
  • Payment and billing information (processed securely by third‑party providers)

3.2 Information Collected Automatically

When you use our website or platforms, we may collect:

  • IP address
  • Device type, browser, and operating system
  • Pages viewed and interaction data
  • Cookies and similar tracking technologies

4. How We Collect Personal Information Indirectly

In some circumstances, we may collect personal information from sources other than you. This may include:

  • Referrals from partner organisations or advisors
  • Publicly available professional or academic sources
  • Learning platforms or payment providers acting on your request
  • Event or programme registrations facilitated by third parties

Notification of Indirect Collection

Where personal information is collected indirectly, and no legal exception applies, we will take reasonable steps to inform you:

  • That your personal information has been collected
  • The purpose of the collection
  • The intended recipients of the information
  • The name and contact details of PhDtribe as the collecting and holding agency
  • Whether the collection is authorised or required by law
  • Your right to access and request correction of the information

Notification will occur as soon as reasonably practicable after collection, including through email or platform communication.

5. How We Use Personal Information

We use personal information for purposes including:

  • Providing advisory services, consultations, and learning access
  • Responding to enquiries and managing bookings
  • Managing user accounts and platform functionality
  • Delivering personalised guidance and resources
  • Processing payments and issuing invoices
  • Communicating service updates and relevant information
  • Improving our services, content, and user experience
  • Complying with legal and regulatory obligations

We do not sell personal information.

6. Legal Basis for Processing (EU GDPR)

For individuals located in the European Union, we process personal data only where a lawful basis under Article 6 of the GDPR applies. These include:

  • Contractual necessity, where processing is required to deliver requested services or take steps prior to entering a contract
  • Consent, where you voluntarily subscribe to communications or optional services
  • Legitimate interests, where processing is necessary for operational, security, or service improvement purposes and your rights do not override those interests
  • Legal obligation, where processing is required by law

Where processing is based on consent, you may withdraw consent at any time.

7. Disclosure of Personal Information

We may share personal information with:

  • Trusted service providers such as learning platforms, scheduling tools, and payment processors
  • Professional advisors or contractors supporting service delivery
  • Regulatory or government authorities where required by law

We take reasonable steps to ensure that recipients handle personal information securely and in accordance with privacy obligations.

8. International Transfers

PhDtribe is based in New Zealand. Personal information may be processed or stored outside the European Union.

New Zealand is recognised by the European Commission as providing an adequate level of data protection. Where personal information is processed in other jurisdictions, appropriate safeguards, including contractual protections, are used to protect your information.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including service delivery, legal, accounting, and reporting requirements.

When personal information is no longer required, it is securely deleted or anonymised.

10. Your Rights

10.1 Rights Under New Zealand Privacy Law

You have the right to:

  • Access your personal information
  • Request correction of inaccurate or incomplete information

10.2 Additional Rights for EU Users

If you are located in the European Union, you also have the right to:

  • Request erasure of your personal data
  • Restrict processing in certain circumstances
  • Object to processing based on legitimate interests
  • Receive your personal data in a portable format
  • Withdraw consent at any time
  • Not be subject to automated decision‑making, including profiling

Requests can be made by contacting privacy@phdtribe.com. We will respond within legally required timeframes.

11. Cookies and Analytics

We use cookies and similar technologies to improve website functionality, analyse usage, and enhance user experience. You can manage or disable cookies through your browser settings, although some features may not function correctly.

12. Complaints

If you have concerns about how your personal information is handled, please contact us first so we can address the issue.

If you are not satisfied with our response:

  • New Zealand users may contact the Office of the Privacy Commissioner
  • EU users may lodge a complaint with their local data protection supervisory authority

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our services. The latest version will always be published on our website.